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Case Study

Customer Relationship Management (CRM)

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Problem 

Our clients have maintained a reputation in their business but they are struggling to provide all the necessary information to their employees by using Gmail and Google Calendar. They have a fixed process for consulting with clients and strategies on the project and then start the work. It’s becoming a task for them to keep a track of activities performed by their employees. To maintain their competitive edge, they are required to do additional efforts for their clients.

Challenges

Our agency designed a Customer relationship management (CRM) software for them to resolve their problems. CRM offers a clear overview of the customers. It is a multi step software that allows business to keep a track of every step, interaction and deal with customers. The CRM performs all the functions like communication history, categorizing contact type and status, and coordinating staff with customers. 

CRM is the basic requirement for most of the businesses. All the businesses are benefitted from CRM software even if you have a limited clients list.

  • Premium, modern and sophisticated.
  • Designed in amazing style.
  • Premium, modern and sophisticated.
  • Suitable for every use.

Solutions

These CRM tags permit them to coordinate things around different individuals, communication types, and undertaking stages as they engage in with clients. CRM integrates smoothly with marketing and email software. It improves relationships for the growth of your business.

A CRM software helps companies to stay connected with their clients and improve the profitability. Our customers impress their clients with their efficiency and punctuality. Maintaining a CRM system helps with contact management, agent productivity and sales management.

A CRM software helps you to maintain relationships with customers, suppliers, colleagues and helps you to find new customers. 

At Mutagen, we help our customers and design their CRM software for the better functionality of their business processes. It helps them to manage customer relationships, sales, digital commerce and customer service interactions. 

Quick facts

Utilizing technology to drive efficiency, enable scale, encourage engagement and facilitate ease of use.

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